AOL Mail Cannot Connect To Server

Why My AOL Mail Cannot Connect To Server?

If you encounter the issue AOL mail cannot connect to server, while trying to access your AOL mail account, then perform the quick and simple troubleshooting instructions given below to fix it. However, you don’t need to panic as there are quite a handful of troubleshooting methods to fix AOL mail not working on iPhone issue.

Check Your Internet Connection

  • Step 1: Basically, for a web page to load without any error, your computer should have a stable Internet connection.
  • Step 2: So, as soon as you encounter this issue for the first time, check if your computer is connected to the Internet.
  • Step 3: If not, connect it to the Internet over a wireless or wired connection.
  • Step 4: After connecting the computer to the Internet, try to access AOL mail.
  • Step 5: If the same issue persists, then perform the next method given below.

Try Accessing AOL Mail Page After A While

  • Step 1: Try to access a web page other than AOL mail.
  • Step 2: If the requested page loads, then the problem is with the AOL mail page.
  • Step 3: The server might be down or slow; try to access the AOL mail page after a while.

Reset Your Browser Settings

Some misconfigured browser settings may also block AOL mail from connecting to the server. To resolve it, reset your browser settings. The correct procedure to reset the Google Chrome browser settings are given below.

  • Step 1: Go to the More menu of your Chrome browser.
  • Step 2: Choose the Settings menu, followed by the Advanced option.
  • Step 3: Navigate to the Reset Settings or Reset and cleanup section.
  • Step 4: Select the Reset Settings or Restore settings to their original defaults option.
  • Step 5: Click the Reset Settings button.

Now, try to load the AOL mail page. If AOL mail is not connecting to the server again, then perform the next troubleshooting method.

Disable the firewall

The security software, such as antivirus installed on your computer, might be blocking the connectivity between the server and AOL mail. To resolve this issue, you can temporarily disable the firewall or security software installed on your computer. The following instructions explain how to disable the firewall software temporarily on a Windows 10 computer.

  • Step 1: Open the Settings window.
  • Step 2: Click on the Network & Internet option, followed by Ethernet.
  • Step 3: In the Ethernet section, click on Windows Firewall.
  • Step 4: Select the option named Turn Windows Firewall on or off in the Windows Firewall window.
  • Step 5: Choose the Turn off Windows Firewall (not recommended) option under the Private network settings and Public network settings sections.
  • Step 6: Click the OK button.

Disable The Protected Mode

The Internet Explorer browser’s Protected Mode may also cause these kinds of issues. Disable the Protected mode option temporarily to fix it.

  • Step 1: Go to the Tools menu of Internet Explorer.
  • Step 2: Select Internet Options > Security.
  • Step 3: Locate and deselect the Enable Protected Mode option.
  • Step 4: Now, close and launch the Internet Explorer browser again.

Now, check if the AOL mail cannot connect to server issue is resolved. If not, contact us.

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