Why My AOL Mail Won't Open Attachments?

The Error is usually read as " Cant Send or Open Attachments in AOL Desktop Gold." If you want to broadcast an image or a document file, but your AOL mail won't open attachments, then you are in the right place for the best solution. AOL has an attachment limit of 25MB, which will include the messages and also the attached files. The attachments that cross the size limit in the email cannot be opened, and they can only be available for download within the email.

Steps To Resolve

Step 1:Disable any third-party antivirus application installed on your computer, as they may block the downloading or opening of an attachment.

Step 2:Verify the IMAP settings as they can be the main cause of the issue.

Step 3:If you have an email scanning application running on your computer, you have to disable or uninstall the option from the Start menu.

Step 4:Usage of pop-up blockers on your browser can also be one of the reasons for the attachments not opening on AOL.

Disable Pop-ups On Google Chrome

Step 1:Open the Google Chrome browser.
Step 2:Click the three-dotted menu icon at the top-right corner of the browser and then select the Settings option.
Step 3:Scroll down the menu and select the Advanced Settings option at the bottom of the screen.
Step 4:Click the Privacy and Security tab on the left side of the screen, and then select the Site settings button.
Step 5:Select Pop-ups, and if you find the option ticked, click the checkbox to disable the Pop-up option.

Resetting The Browser Settings

Step 1:Open the Google Chrome browser.
Step 2:Click the three-dotted Menu icon at the top-right corner of the screen.
Step 3:Select the Settings option, scroll down the page, and select the Advanced Settings option.
Step 4:Click Reset Settings and follow the on-screen instructions to reset the Google Chrome browser. If still your AOL mail won't open attachments, contact our technical experts.