How To Configure AOL Mail Display Settings?

How To Configure How To Configure AOL Mail Display Settings?

Smart Mailbox or virtual Mailbox is a folder that allows you to manage chosen emails that are stored based on specific criteria created by you. For example, if you use online shopping more often, then you can create a smart folder to store all the emails related to your shopping. Creating and managing the Smart Mailbox folder in Apple mail is a simple and easy task to perform. However, users have come across few issues. One common issue encountered by many Apple Mail users in recent times is the emails in the Smart Mailbox folder indicates unread, although they have been read. 

If you’re also facing this same issue with your Apple Mail, then scroll down this page to know how to fix it.

  • Step 1: Initially, make sure that your Mac computer is connected to the Internet. 
  • Step 2: Next, check if all the messages are updated to the list. To check it, use the Entire Message search option.
  • Step 3: If you find the messages are not updated properly, then rebuild the mailboxes in the Apple Mail application, and check whether the email status is set as read. 

Rebuilding the Mailboxes in the Apple mail app

  • Step 1:Open the Apple Mail app.
  • Step 2:From the sidebar, choose the Mailbox that you wish to update.
  • Step 3:After selecting the mailbox, click the Mailbox option followed by Rebuild.
  • Step 4:Now, the rebuilding process will be initiated.
  • Step 5:Once it is done, check the status of the emails.

Note: If you’re trying to rebuild the IMAP or Exchange account’s mailbox folder, then make sure that the emails and attachments are downloaded again from the mail server after the rebuild process. Because during the rebuild process, the emails and attachments stored on your computer will be removed. 

Rebuilding Spotlight Index

If the unread Smart mailbox folder shows zero files, then rebuild the Spotlight index on your Mac computer. To do so, follow the simple instructions given below.

  • Step 1:Open the Apple menu.
  • Step 2:Select the System Preferences option followed by Spotlight.
  • Step 3:Go to the Privacy tab.
  • Step 4:Select the folder that you wish to add using the click & drag option or the Add button. 
  • Step 5:Perform the on-screen instructions to complete rebuilding the index.

You can also use the Terminal window of your Mac computer to rebuild Spotlight.

In the Terminal window of your computer, run the following commands one by one

sudo mdutil –E/

sudo mdutil –i on/

After rebuilding Spotlight, check whether the Smart Mailbox folder is marked as read. If not, contact us to get remote assistance in resolving the same.

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