eM Client Stopped Working

How To Fix The eM Client Stopped Working Issue?

eM Client is used on both Windows and Mac computers. Now, in spite of some of the great features eM Client offers, one major problem a user will face is the eM Client stops working.There are several factors and causes to look at as to why the eM client stopped working. The first thing to do as a user is to restart the eM Client or the computer to see if this fixes the problem. Without wasting your precious time, let us now look into the troubleshooting steps to fix the issue.

Method 1: Disable Third Party Antivirus

There are some antivirus applications that are bound to cause you some serious problems when it comes to email clients --- in this case, stopping eM Client.

  • Step 1: Open the Control Panel window on your computer.
  • Step 2: Click the Programs option and select Uninstall Program.
  • Step 3: A window with all the applications present on the Windows computer will open.
  • Step 4: Locate and click the antivirus application installed, perform a right-click and select the option Uninstall.
  • Step 5: The Antivirus program will be uninstalled from the Windows computer.

Method 2: Run eM Client Troubleshooter

If eM Client has stopped working, it can be because of a compatibility issue. The eM Client troubleshooter will do the trick and resolve the issue.

  • Step 1: Locate eM Client on your computer.
  • Step 2: Do a right-click and select the Properties option.
  • Step 3: The Properties pop-up window will open.
  • Step 4: Click the Compatibility tab.
  • Step 5: Click Run the compatibility troubleshooter button.
  • Step 6: Follow the on-screen commands. Once the troubleshooting is complete, you can restart eM Client.

Method 3: Reinstall eM Client

A reinstallation will get rid of the problems and you can start afresh. Here are the steps to uninstall and reinstall eM Client.

  • Step 1: Open the Run command (Windows + R).
  • Step 2: Type Control Panel in the Run field and press the Enter button.
  • Step 3: Move the cursor to the Programs option and click Uninstall a program.
  • Step 4: Scroll down the list of applications, select eM Client and then click Uninstall.
  • Step 5: Restart your computer.
  • Step 6: Open the browser, download eM Client, and install it on your computer.

Method 4: Update eM Client

An easy update will be the primary fix if eM Client has stopped working.

  • Step 1: Open eM Client on your computer.
  • Step 2: Click the Menu option.
  • Step 3: Select Help from the drop-down list.
  • Step 4: Click the option Check for update.
  • Step 5: After completing the update, check if the eM client stopped working issue is resolved or not.

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