Gmail Not Receiving Emails

Gmail Not Receiving Emails

Gmail is one of the most reliable mail platforms for Windows, Mac, Android, and iOS devices. But sometimes, you won’t be able to receive any emails in your Gmail account. This issue will occur due to the internet, firewall, or cache problems. If you face this issue on your device, follow the below instructions to fix Gmail Not Receiving Emails.

CHECK THE CONNECTIVITY AND RESTART YOUR COMPUTER

  • Step 1:First, ensure that you haveare connected toyour computer to a standard internet connection.
  • Step 2:If your device is not connected to the internet, restart your computer and reconnect it.
  • Step 3:If it does not work, try to use another browser.
  • Step 4:Now, check whether you can receive emails on your Gmail account.
  • Step 5:Otherwise, restart the computer and log in to your Gmail account.
  • Step 6:Check whether you can receive emails on your account.
  • Step 7:If the issue continues, perform the next instructions.

DISABLE THE FIREWALL

  • Step 1:Click the Start menu on your computer’s main screen and search for Control Panel using the search bar at the bottom of the window.
  • Step 2:Choose the Control Panel option from the search result.
  • Step 3:Now, select the System and Security menu in the Ccontrol Ppanel window.
  • Step 4:In the next window, click the Windows Firewall option from the list.
  • Step 5:Now, select the Turn Windows Firewall on or off option from the left menu pane of the screen.
  • Step 6:Choose the Turn off Windows Firewall (not recommended) option.
  • Step 7:Next, select the OK button to save the changes.
  • Step 8:Now, check if your Gmail account can receive emails. In case the issue continues, just move on to the next troubleshooting technique.

DISABLE EMAIL FORWARDING ON YOUR GMAIL ACCOUNT

If you have enabled the Email Forwarding feature, all the emails sent to your Gmail account will be forwarded to another email address. So, follow the below instructions to disable the Email Forwarding feature.

  • Step 1:Launch the default browser on your computer.
  • Step 2:Go to the official Gmail website and log in to your account using the email credentials.
  • Step 3:Now, click the Settings icon at the top-right side of the window.
  • Step 4:Choose the See all settings option from the list.
  • Step 5:Click on the Forwarding and POP/IMAP tab at the top of the window.
  • Step 6:Here, disable the forwarding option and click the Save button.

CLEAR CACHE ON GMAIL APP (FOR ANDROID)

  • Step 1:On your Android device, tap the Settings icon from the home screen.
  • Step 2:Scroll down the screen and select the Apps & notifications option from the list.
  • Clear Cache Gmail App (for Android)
  • Step 3:Now, tap on the Gmail option from the list.
  • Step 4:Choose the Storage & cache option on your device screen.
  • Step 5:Here, tap the Clear cache option.
  • Step 6:Next, select the Clear storage option.
  • Step 7:Relaunch the Gmail app on your Android device and check whether the issue is solved. By now, it should be fixed.

The above methods should assist you in resolving the “Gmail not receiving emails” issue. In case you find any difficulty while executing the above methods, contact our technical experts using the call option on this page.

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