Zoho Mail Not Receiving In Outlook

Solved: Zoho Mail Outlook Settings

Are you one of those users looking to configure Zoho Mail in Outlook and do you need the Zoho Mail Outlook settings? If you really want to know how to do it, you can stop searching because we have the solution for you. Read this article to find out the Zoho Mail Outlook settings.

One can easily add the Zoho Mail settings in Outlook 2016. Before you begin the mail account configuration, decide whether the account is going to use the POP or IMAP settings.

Here are the Zoho Mail IMAP settings for Outlook.


The proper Incoming server settings are:

  • Step 1: Incoming Server Name: imap.zoho.in
  • Step 2:Port: 993
  • Step 3:Require SSL: Yes
  • Step 4:Username: The Zoho Mail address
  • Step 5: Outgoing Server Name: smtp.zoho.in
  • Step 6:Port: 465 (SSL) or 587 (TLS)
  • Step 7:Require Authentication: Yes


  • Step 1:Incoming Server Name: imappro.zoho.in
  • Step 2:Port: 993
  • Step 3:Require SSL: Yes
  • Step 4:Username: Zoho email address
  • Step 5:Outgoing Server Name: smtppro.zoho.in
  • Step 6:Port: 465 (SSL) or 587 (TLS)
  • Step 7:Require Authentication: Yes

We shall now see how to configure your Zoho Mail account in Outlook 2016 using IMAP settings.

  • Step 1:Open the Outlook 2016 application on your Windows computer.
  • Step 2:Click the File menu and select the Add Account option.
  • Step 3:Select the Manual setup or additional server type option and click the Next button.
  • Step 4:Select the POP or IMAP option from Choose Service and click the Next button.
  • Step 5:On the Add Account page, you have to enter the following information.

User Information

  • Step 1:Your Name: The name you want to be displayed.
  • Step 2:Email address: Your Zoho email address

Server Information

  • Step 1:Select the IMAP option from Account Type.
  • Step 2: Enter the Incoming mail address (personal or professional): imap.zoho.in or imappro.zoho.in
  • Step 3:Outgoing Server: smtp.zoho.in

Logon Information

  •  Username: The Zoho email address
  •  Password: The Zoho email password
  • Step 1:Click the checkbox for the Remember password option.
  • Step 2:Click the More Settings button.
  • Step 3:Click the Outgoing Server tab, select the My outgoing server (SMTP) requires authentication option, and make sure the checkbox is ticked for Use same settings as my incoming server option.
  • Step 4: Click the Advanced tab and enter the following information.
    • Incoming Server (IMAP): 993
    • Select the SSL option from the drop-down list.
    • Outgoing Server (SMTP): 465
    • Select the SSL option from the drop-down list.
    • Step 1: Click the OK button.
    • Step 2: You will now be redirected to the Add Account page.
    • Step 3:Click the Test Account Settings button to check if the Zoho Mail Outlook settings are correct.

    If the configuration turns out to be correct, you will see the Completed message under the Status section.

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