Icloud Mail Not Working On Mac


With an iCloud account on your Mac computer, you can access your iCloud emails and your iCloud storage, backup, and other services. But sometimes, iCloud Mail will stop working on your Mac computer due to connectivity issues or incorrect server settings. By following the troubleshooting procedures on this page, you can fix the “Icloud Mail Not Working On Mac” issue on your Mac computer.


  • Step 1:Make sure to connect your Mac computer to a standard internet connection.
  • Step 2:If your Mac is connected to a low-speed network, try connecting it to a high-speed one.
  • Step 3:If it does not work, try to use another browser.
  • Step 4:Now, check whether iCloud Mail is working on your Mac computer.
  • Step 5:If the problem persists, restart your Mac. Carry out the steps given below to perform the restart.
  • Step 6:Now, close all the applications you have opened on your Mac computer.
  • Step 7:Choose the Apple logo at the top-left corner of the window.
  • Step 8:Click the Restart option from the drop-down list.
  • Click The Restart Option
  • Step 9:Now, your Mac will take some time to restart.
  • Step 10:Once your Mac turns on, check if iCloud Mail is working properly.
  • Step 11:If the issue continues, perform the next troubleshooting method.


  • Step 1:Open the default browser (Safari) on your Mac.
  • Step 2:Go to the official Apple System Status website and check the status of iCloud Mail from the list.
  • Step 3:If the issue is on Apple’s side, wait patiently until the problem gets resolved.
  • Step 4:In case you see the green light status next to iCloud Mail, then the problem is at your end.


Refer to the incoming and outgoing server settings below and ensure that these settings are configured in your iCloud Mail account.


  • Step 1:Incoming (IMAP) server: imap.mail.me.com
  • Step 2:Port: 993
  • Step 3:SSL Required: Yes
  • Step 4:Username: Your iCloud email address
  • Step 5:Password: Create an app-specific password


  • Step 1:Outgoing (SMTP) server: smtp.mail.me.com
  • Step 2:Port: 587
  • Step 3:SSL Required: Yes
  • Step 4:SMTP Authentication Required: Yes
  • Step 5:Username: Your iCloud email address
  • Step 6:Password: Utilize the app-specific password you created during the setting up of the Incoming (IMAP) server
  • Step 7:On your Mac computer's main screen, click the Mail tab at the top of the window and click the Preferences option from the drop-down list.
  • Step 8:Choose the Accounts tab at the top of the window.
  • Step 9:Now, select your iCloud account from the left menu panel of the screen.
  • Step 10:Click the Account Information tab and check if the Enable this account checkbox is selected.
  • Click The Account Information
  • Step 11:Check whether the Status is Online.
  • Step 12:Choose the Advanced tab at the top of the window.
  • Choose The Advanced Tab
  • Step 13:Refer to the above mail server settings and check all the iCloud server details.
  • Step 14:If required, modify your iCloud account server settings if they don’t match the information provided above. Then, check if iCloud Mail is working on your Mac.

You can solve the “iCloud not working” issue on your Mac computer by following the above instructions.

For further clarifications on How To Fix Icloud Mail Not Working On Mac, contact our technical experts using the call option on this page.

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