Mail Server Connection Failed

Why My Mail Server Connection Failed?

One of the most commonly occurring problems that many of the users face is the mail server connection failed error. There could be several causes behind this problem. The usual causes and solutions are listed below. Read on to find out more in detail about the issue and the solutions to fix the same:

If you encounter a connection failed issue on mail server error, it indicates that one or both of your 2 servers, namely, your SMTP and /or your IMAP (or POP) servers are offline. Otherwise the network connection from your mail client to the two servers has been disconnected.

Yet another reason behind the issue might be that your mail server hostnames are wrong.

At times, the problem could involve a user setting where the username or password is incorrect or the SSL/TLS encryption is disabled.

So, any one of the following reasons or a combination of factors might cause that error:

Assume that you are facing the error (under discussion) while reading your emails. Then the following causes might have resulted in the error:

  • Step 1:Your IMAP or POP configuration does not match what your mail provider configuration expects.
  • Step 2:Your POP or IMAP server is offline.
  • Step 3:The network connection between your client and servers (mail provider’s servers) is incorrectly configured.


  • Step 1:First, confirm your IMAP or POP server settings against the ones from your mail provider.
  • Step 2:Next, check if you can reach other network websites. To do this task, you can use either Google or Bing Search. These two are the commonly-used tests.
  • Step 3:Also, check if your local network connection is working or not. If it is not, you need to set right the connection at once. We have now discussed the mail server connection failed error and the simple ways to fix it.

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