- Step 1:Before 2012, Google launched the Google Sync & Google Calendar Sync feature. This feature helps the Gmail account to sync with the Outlook 2013 application. Later in 2012, Google disconnected the Google Sync & Google Calendar Sync services. This action only affected Gmail users who use the free syncing feature. Paid users or users who have purchased the premium syncing service are not affected by this action.
- Step 2:If you face sync problems while you receive a new message, then it may be related to the Windows Update issue. The updates such as KB2837618 & KB2837643 are the updates that caused the sync issues. These two updates block the IMAP folder from syncing. Microsoft advises its users to wait for the new update that fixes this issue. Most of the experts suggest, deleting and re-adding your Gmail account on Outlook 2013. Taking backup of all your messages before the Gmail account deletion is not necessary since all your Gmail account data will be saved in the Google Server.
- Step 3:To delete your Gmail account on Outlook 2013, follow the simple steps given below.
- Step 4:Launch the Outlook application on your system.
- Step 5:Click File Account Social Settings Account Settings.
- Step 6:Select your Gmail account and click the Remove button.
- Step 7:After removing your Gmail account, re-add it by following the procedure discussed below.
- Step 8:In the Account Settings window, select the Add account option and perform the on-screen instructions. If you have no idea on how to Set up an Email account. Here is the solution.
- Step 9:These are some common troubleshooting method on outlook 2013 not syncing with gmail. For more solutions, click the Call button available on this screen.