Roadrunner Email Not Sending

ROADRUNNER EMAIL NOT SENDING

Roadrunner is a widely used email service provider with additional features, such as an online address book, massive storage space, message sorting, high-level security, user reliability, etc. But sometimes, you might face issues while sending an email from your Roadrunner mail account. This is the most common problem that probably occurs due to connectivity issues, incorrect server settings, etc. if you are facing this issue on your device, follow the below instructions to fix it.

CHECK THE INTERNET CONNECTION

  • Step 1:Make sure to connect your computer to a standard internet connection.
  • Step 2:If your computer is connected to a low-speed network, reconnect it to a high-speed network.
  • Step 3:Now, log in to your Roadrunner mail account and check whether you can send an email from your computer.
  • Step 4:Make sure not to send many emails to a recipient at a time.
  • Step 5:If it does not work, try to use another browser on your computer.
  • Step 6:Now, check if you can send an email from your account.
  • Step 7:If you still cannot send an email from your Roadrunner mail account, restart your computer.
  • Step 8:Once your device turns on, log in to your Roadrunner mail account.
  • Log In To Your Roadrunner Mail Account
  • Step 9:Check whether you can send an email from your computer
  • Step 10:If the issue continues, perform the next instructions.

DISABLE THE FIREWALL

  • Step 1:Click the Start menu on your computer’s main screen. Search for Control Panel using the search bar at the bottom of the window.
  • Step 2:Choose the Control Panel option from the search result.
  • Step 3:Now, select the System and Security option.
  • Step 4:In the next window, click the Windows Firewall option from the list.
  • Step 5:Here, select the Turn Windows Firewall on or off option from the left menu panel of the screen.
  • Select The Turn Windows Firewall
  • Step 6:Choose the Turn off Windows Firewall (not recommended) option.
  • Step 7:Click OK to save the changes.
  • Step 8:Now, log in to your Roadrunner mail account and check whether you can send an email from your computer.
  • Step 9:If the issue continues, check the server details on your account by following the next instructions.

CHECK THE SERVER SETTINGS

Refer to the incoming and outgoing server settings below and check these details in your Roadrunner mail account.

Incoming server details (IMAP)

  • Step 1:Incoming (IMAP) server: mail.twc.com
  • Step 2:Port: 993
  • Step 3:Security: SSL/TLS
  • Step 4:Username: Roadrunner Email Address
  • Step 5:Password: Roadrunner Account Password

Incoming server details (POP):

  • Step 1:Incoming (POP3) Server: mail.twc.com
  • Step 2:Port: 995
  • Step 3:Security: SSL/TLS
  • Step 4:Username: Roadrunner Email Address
  • Step 5:Password: Roadrunner Account Password

Outgoing server details (SMTP)

  • Step 1:Outgoing (SMTP) Server: mail.twc.com
  • Step 2:Port: 587
  • Step 3:Security: SSL or TLS
  • Step 4:Username: Roadrunner Email Address
  • Step 5:Password: Roadrunner Account Password

If your server settings are not according to the details given above, modify your incoming and outgoing server settings accordingly. Now, check if you can send an email from your Roadrunner account.

In case the “Roadrunner email not sending” problem persists, contact us using the call option on this page.

Roadrunner is known for its advanced mailing features to serve customer requirements. If Roadrunner email is not syncing with your device, check your Internet connection. If you don’t find any fault with it, try some troubleshooting solutions listed in this article and check if your problem is resolved.

SERVER ISSUE

  • Step 1:When the Roadrunner server is down, the emails will not sync on your device. In that case, you need to wait until the problem gets fixed on its own.
  • Step 2:You can check the status of the Roadrunner server on the “Is it down right now” site.
  • Step 3:Sometimes, restarting your device can help you rectify the email synchronization issues. So, try it and check if it works. If it doesn’t, try the next troubleshooting method given below.

SYNC YOUR EMAILS MANUALLY

  • Step 1:If you are using Roadrunner on your Android device, open the Settings app and select the Accounts option.
  • Step 2:Select your Roadrunner email account and tap the Account Sync option.
  • Step 3:Tap the three dots at the top-right corner and select the Sync Now option.
  • Step 4:Now, your emails will be synced automatically.

REFRESH THE FOLDER

Refreshing your email account can fix the synchronization issues. To refresh your Roadrunner email account, follow these instructions.

  • Step 1:Sign in to your Roadrunner email account.
  • Step 2:Go to the Email tab and select the Inbox option in the left pane.
  • Step 3:Now, click on Get Email.
  • Step 4:If you want to refresh your current folder automatically, sign in to your Roadrunner email account and go to the Settings tab.
  • Step 5:Select Emails from the left panel and turn on the Automatically Refresh Current Folder option.
  • Step 6:Now, check if your Roadrunner emails are syncing.

We hope you have fixed the “Roadrunner Email Not Sending” problem. If it is still not rectified, you can reach our technical experts for assistance.

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