Rectify Windows Live Mail Error Id 0x800ccc78

Windows Live Mail Error Id 0x800ccc78

If you’re encountering the Windows live mail error id 0x800ccc78 while sending emails, you have reached the right site to resolve it.

When you encounter this Windows Live Mail error, you might see the following error message:

“The message couldn’t be sent because the server rejected the sender’s email address…”

Steps To Resolve

  • Step 1:Initially, make sure that your computer is connected to the Internet.
  • Step 2:If not, connect it to the Internet and then try to send the email.
  • Step 3:If the error persists, check if you have entered the recipient address correctly.
  • Step 4:Make sure that you’re sending the email message to a valid email address.
  • Step 5:Check if you have configured your account settings and the Windows Live Mail preferences correctly.
  • Step 6:To confirm it, re-check your account settings.
  • Step 7:If your account settings are correct and still you encounter the Windows Live Mail Error id 0x800ccc78, check if the SMTP authentication option is enabled in Windows Live Mail.
  • Step 8:This error may occur if the SMTP authentication of Windows Live Mail is disabled.
  • Step 9:To enable the SMTP authentication in Windows Live Mail, follow the instructions given below.
  • Step 10:Launch Windows Live Mail on your computer.
  • Step 11:Select your Account and right-click on it.
  • Step 12:Click the Properties option.
  • Step 13:Go to the Servers tab in the Properties dialog box.
  • Step 14:Select the My Server requires authentication option by clicking the checkbox beside it.
  • Step 15:Click the Settings button.
  • Step 16:Make sure that the Use same settings as my incoming mail server option is selected. If not, select it.
  • Step 17:Deselect the Log on using Secure Password Authentication option if it is selected.
  • Step 18:Click the OK button.
  • Step 19:Now, send a test mail to check if the Windows live mail error id 0x800ccc78 is resolved.

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