Fix: Xplornet Webmail Not Working

Is your Xplornet webmail not working as expected? Several issues might be causing problems with your Xplornet email. First, you should check for Xplornet service outages. If so, wait until the problem is fixed automatically. In case there is no service outage, continue reading this page to learn how to fix the Xplornet email login issues and other problems.

Solution 1: Clear browser cookies and cache

You might be able to fix the Xplornet webmail that is not working in the browser by simply clearing the unwanted cookies and cache. Here, we have provided the steps to clear cookies and cache in the Chrome browser.

Step 1: To begin with, launch the Google Chrome browser on your computer.

Step 2: Navigate to the top-right corner of the browser window and click the Customize and control Google Chrome icon (three vertical dots).

Step 3: Select the More tools option followed by Clear browsing data from the drop-down list.

Step 4: Select the time range to specify when you wish to clear the cookies and cache.

Step 5: To delete all the cookies and cache, select All time from the drop-down menu.

Step 6: Select the checkboxes next to the following options.

Step 7: Cookies and other site data

Step 8: Cached images and files

Step 9: Finally, click the Clear data button to remove the cookies and cache from your browser.

Now, restart your Chrome browser and go to Xplornet Webmail to check if the problem is fixed. If the Xplornet Webmail Not Working, try to execute the next solution.

Solution 2: Reset the email password

Step 1: Start by launching the default browser and then go to the official Xplornet sign-in page.
Step 2: Click the ‘Forgot your Password?’ link.
Step 3: Input your username in the required field and click Enter.
Step 4: Now, an email from Xplornet will be sent to your alternate email address.
Step 5: Open a new tab in the browser and sign in to your alternate email account.
Step 6: Open the email message from Xplornet Support and click the Reset your password link at the bottom of the email.
Step 7: When you are directed to the Change Password page, enter the new password for your Xplornet email account in the New Password field.
Step 8: Re-type the password in the Verify New Password field and click Save.
Step 9: Now, log in to your Xplornet email account using the new password to check if the problem is resolved.

If your Xplornet Webmail Not Working even after resetting the password, click the Call button on this page and contact us for assistance in resolving it.