Yahoo Mail App Keeps Crashing

Fix Yahoo Mail App Keeps Crashing

Among the many email platforms available in the market, Yahoo Mail has gained significant popularity since its arrival. Having an account on Yahoo not only helps the user send and receive mails but also helps in managing calendars, contacts, schedule meetings, etc. When Yahoo Mail App keeps crashing, that can restrict you from logging into your Yahoo Mail account and accessing all the information. This can happen with the web browser or the Yahoo Mail app. However, it is not a major glitch and can be resolved easily by following certain troubleshooting steps.

SOME OF THE CAUSES OF THE ISSUE:

It is very difficult to find a solution without knowing the actual cause behind the issue. So, we have given some of the possible reasons.

  • Step 1:The device (on which you are using Yahoo) is not configured properly.
  • Step 2:The reason could be due to connectivity issues too.
  • Step 3:Incorrect configuration or security settings can also lead to Yahoo Mail crashing issues.
  • Step 4:In case your device doesn’t have enough storage space left, then Yahoo mail tends to misbehave.

SOLUTION 1 - CLEAR APP DATA AND CACHE:

  • Step 1:On your network device, go to the Settings page.
  • Step 2:Scroll down a bit and tap on Apps and notifications.
  • Step 3:Locate the Yahoo Mail app and tap on it.
  • Step 4:Select Storage from the app menu.
  • Step 5:Tap on Clear Cache and wait patiently until the process gets completed.
  • Step 6:Select Clear data and try to run the Yahoo mail app again.

SOLUTION 2 - UPDATE ANDROID SYSTEM WEBVIEW AND CHROME:

  • Step 1:Open the Google Play Store application.
  • Step 2:Search for Android System Webview.
  • Step 3:Click on the result and then select Update.
  • Step 4:If you come to know that there is no pending update, then skip to the next step.
  • Step 5:Type Google Chrome and click Search.
  • Step 6:Click on the Update button.

SOLUTION 3 - REINSTALL THE YAHOO MAIL APPLICATION:

In some cases, it is noted that all it takes to fix the problem is to remove and reinstall the application.

  • Step 1:First, go to the Settings page.
  • Step 2:Locate the Yahoo Mail app.
  • Step 3:Choose Uninstall and wait for the action to get completed.
  • Step 4:If possible, clear the app residues from your device.
  • Step 5:Again download and install the Yahoo Mail application on your network device.
  • Step 6:After successful installation, run the application.

SOLUTION 4 - DISABLE ANTIVIRUS, FIREWALL, OR OTHER SECURITY PROGRAMS:

  • Step 1:Security programs are essential to protect your device from potential cyber-attacks. But sometimes, they block the functioning of Yahoo mail and can cause Yahoo mail to crash again and again.
  • Step 2:So, try to add an exception on all the security programs.

SOLUTION 5 - UPDATE THE YAHOO APPLICATION:

  • Step 1:Whether you are using Yahoo Mail on your mobile or PC, updating the application can sort out many known or unknown issues.
  • Step 2:This is important because updating the mail app has a high possibility of fixing the problem.

SOLUTION 6 - HAVE A LOOK AT THE RAM:

A very common reason why your Yahoo mail app keeps crashing is that there's not sufficient memory on your phone to work correctly.

  • Step 1:RAM (Random Access Memory) can be another factor that could affect the Yahoo Mail and make it malfunction.
  • Step 2:Basically, RAM is a substantial part of the phone’s internal memory that provides speedy processing.

Tip: If you haven’t rebooted your device for quite a long time, then after a certain time, the device's speed slows down and eventually can lead to trouble in opening the Yahoo Mail application.

All these methods are provided after an in-depth analysis; hence, they are safe to perform. Ensure that you follow the above-given steps in a sequential manner to get rid of the “Yahoo Mail app keeps crashing” issue. For any further assistance, do call us!

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