Yandex Mail Not Receiving Emails

YANDEX MAIL NOT RECEIVING EMAILS

Yandex Mail is a free email service provider that provides vast online message storage. This email service offers excellent features like message templates, reminders, e-cards, and keyboard shortcuts. However, sometimes, you will not be able to receive any emails in your Yandex account. This issue will occur due to the internet connection or browser problems, or you might block the sender in your Yandex Mail account. By following the below instructions, you can solve Yandex Mail Not Receiving Emails.

ENSURE THE CONNECTIVITY

  • Step 1:Make sure to connect your computer to a standard internet connection.
  • Step 2:If the device is connected to a low-speed network, reconnect it to a high-speed network connection.
  • Step 3:Now, launch the Chrome browser and log in to your Yandex Mail account.
  • Step 4:Check whether you can receive emails in your account.
  • Step 5:If it does not work, try to use another browser on your computer.
  • Step 6:Now, check if the issue is solved.
  • Step 7:If the Yandex Mail still does not receive emails, restart your computer by following the below steps.

RESTART YOUR COMPUTER

  • Step 1:First, close all the applications on your computer.
  • Step 2:Select the Start menu at the bottom of the computer’s main screen.
  • Step 3:Click on the Power icon and choose the Restart option from the drop-down list.
  • Choose The Restart Option
  • Step 4:Once your device turns on, open the browser and log in to your Yandex Mail account.
  • Step 5:Now, check if you can receive emails in your Yandex account.
  • Step 6:If the problem continues, check if you have blocked the sender in your Yandex account by following the below steps.
  • CHECK THE YANDEX MAIL’S BLOCK LIST

    When you have blocked a sender in your Yandex Mail account, you cannot receive any emails from that particular sender. Follow the below steps to unblock a sender.

    • Step 1:First, open the Chrome browser and log in to your Yandex Mail account.
    • Step 2:Click on the Settings icon at the top-right corner of the Yandex Mail screen.
    • Step 3:Now, select the Message filtering option from the list.
    • Step 4:Choose the email address you want to unblock from your Yandex account.
    • Step 5:Select the Delete from list option.
    • Step 6:Now, check if you can receive emails in your Yandex account.
    • Step 7:If it does not work, disable add-ons in the Chrome browser by following the next instructions.

    DISABLE ADD-ONS ON YOUR BROWSER

    • Step 1:Launch the Chrome browser on your computer.
    • Step 2:Click the Menu icon at the top-right corner of the window.
    • Step 3:Choose the More tools option from the drop-down list.
    • Step 4:Select the Extensions option from the list.
    • Step 5:A list of all extensions will appear on the screen.
    • Step 6:Turn off the toggle key below the extensions you want to disable.
    • Turn Off The Toggle Key
    • Step 7:To uninstall an extension, click the Remove button next to Details.
    • Step 8:In case you want to disable all the add-ons at once, reset your browser.
    • Step 9:Now, check if the issue is solved.
    • Step 10:In case the issue persists, check the server settings in your Yandex account by following the below instructions.

    CHECK THE YANDEX MAIL’S SERVER SETTINGS

    If you have configured the Yandex Mail account in any other email clients like Thunderbird, Mailbird, or Outlook, check the server settings you have configured. Refer to the incoming and outgoing server settings below and check these details in your Yandex account.

    INCOMING MAIL SERVER DETAILS

    IMAP SERVER SETTINGS

    • Step 1:IMAP server address: imap.yandex.com
    • Step 2:Port: 993
    • Step 3:TLS/SSL: Yes
    • Step 4:Username: your full Yandex email address
    • Step 5:Password: your Yandex account password

    POP3 SERVER SETTINGS

    • Step 1:POP3 server address: pop.yandex.com
    • Step 2:Port: 995
    • Step 3:TLS/SSL: Yes
    • Step 4:Username: your full Yandex email address
    • Step 5:Password: your Yandex account password

    OUTGOING MAIL SERVER DETAILS

    SMTP SERVER SETTINGS

    • Step 1:SMTP server address: smtp.yandex.com
    • Step 2:Port: 465
    • Step 3:TLS/SSL: Yes
    • Step 4:Username: your full Yandex email address
    • Step 5:Password: your Yandex account password

    You can now fix the “Yandex Mail Not Receiving Emails” issue by following the above instructions.

    For further queries or clarifications, contact our technical experts. You can use the call option provided on this page for this purpose.

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