Zoho Mail Login Problems

How To Fix Zoho Mail Login Problems?

Some of the reasons for Zoho Mail login problems and their fixes are given on this page.

Reason 1

The very first reason would be incorrect Login Credentials. The login password for the email account might have been expired. In such a case, try to change the password and then log in.

  • Step 1: Go to the Zoho login page and click on Forgot Password.
  • Step 2: You have to enter your registered email address or mobile number.
  • Step 3: Enter the captcha and then click the Request button.
  • Step 4: Choose the mode for recovery. You can either choose to receive a link on your email or receive a verification code on your mobile phone.
  • Step 5: Click on the link you received in your email or enter the verification code.
  • Step 6: Enter a new password for your Zoho email account and then click Change.
  • Step 7: Now, you can log in to your Zoho email account using the new password.

Reason 2

A slow internet connection can cause Zoho Mail login problems. Check your internet speed and make sure it is fast enough to access your email account. If possible, try to access your email account from another internet connection.

Reason 3

The storage space might have reached the maximum level. Zoho Mail accounts have a storage limit of 5 GB per mailbox and an additional 1 GB for Cloud Storage.

Reason 4

Zoho Mail server might be down and so you may not be able to log in to your account. Visit Zoho’s website in order to see whether any such notification is provided from the company’s end or not. The user can also check the same over the following link – https://downdetector.in/status/zoho/.

Reason 5

Your firewall might be blocking the Zoho Mail site. So temporarily disable the Antivirus software on your device and try to log in.

Reason 6

If you are using an application to access your Zoho Mail account and if the application is outdated, then you may face login problems. Check if there are any new updates available and proceed to install the updates. Or else, re-install the Email application on your device.

Reason 7

If the Zoho Mail server settings are incorrect in your email client, then you won’t be able to log in. Do check whether the Zoho Mail settings for both the Incoming Mail Server and the Outgoing Mail Server are correct.

For Incoming Mail Server

  • Step 1: User Name – username@zoho.com
  • Step 2: Server – imap.zoho.com
  • Step 3: Port – 993
  • Step 4: Security Type – SSL

For Outgoing Mail Server

  • Step 1: User Name – username@zoho.com
  • Step 2: Server – smtp.zoho.com
  • Step 3: Port – 465 / 587
  • Step 4: Security Type – SSL / TSL

Still, if you are facing Zoho mail login problems, seek assistance from our technical team.

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